Politica de confidențialitate
Lumenaxy operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a secure and transparent shopping experience. Lumenaxy is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.
By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
Depending on how you interact with our Services, we may collect:
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Contact details (name, billing/shipping address, phone number, email)
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Payment and transaction data (processed securely by payment providers)
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Account information (preferences, settings)
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Order history and customer interactions
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Device and technical data (IP address, browser type, device identifiers)
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Usage and navigation data
Sources of Personal Information
We may collect personal information:
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Directly from you
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Automatically through cookies and similar technologies
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From service providers such as Shopify
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From partners or third parties where permitted by law
How We Use Personal Information
We use personal information to:
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Process orders and payments
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Provide customer support
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Improve and personalize the Services
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Send marketing communications (where permitted)
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Prevent fraud and ensure security
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Comply with legal obligations
Sharing of Personal Information
Personal information may be shared with:
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Shopify and operational service providers
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Payment processors and logistics partners
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Marketing and advertising partners (where legally permitted)
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Authorities or legal entities when required by law
Relationship with Shopify
Our Services are hosted by Shopify. Shopify processes personal information to provide and improve the Services, including in countries outside your own. More information is available in Shopify’s Consumer Privacy Policy.
Children’s Privacy
The Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children.
Data Security and Retention
We implement reasonable safeguards to protect your data. Personal information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at:
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact
📧 support@lumenaxy.com
📍 United States
For data protection purposes, Lumenaxy is the data controller of your personal information.